How to solve conflict

Sometimes it is difficult to be heard. Sometimes it is difficult to find the right words. Sometimes we react first and think later. This can cause us to feel in the blue zone as we feel misunderstood or we might feel in the yellow zone as we feel angry at our boundaries being crossed.

Please have a look at this visual and choose one or two strategies. Then put them into practice, work at them. You will find yourself becoming more and more skilled at solving conflict.

Mrs Pollington